FAQs

We do not currently offer digital downloads

We don't do cancellations once the order is processed. If you need to update a mailing address or alert us of an order issue please email kolormekoby@gmail.com.

Once the item is marked as shipped, it is the responsibility of the carrier. If your item is lost or stolen, notify the carrier and file a claim.

When the order is shipped you will receive a tracking number. If you do not receive a tracking number please email us kolormekoby@gmail.com.

You can email us at kolormekoby@gmail.com.

This varies per item. For art prints, please reference our Shipping + Returns page here. For all other products, please reach out to inquire.

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